privacy_policy_owen_farm

PRIVACY POLICY

BACKGROUND:

Owen Farm understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.owenpine.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  • Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

 

2 What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3 Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

3.1 The right to be informed about Our collection and use of personal data;

3.2 The right of access to the personal data We hold about you

3.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete

3.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you

3.5 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in all correspondence from Owen Farm.

3.6 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

4 What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data

4.1    name;

4.2          gender;

4.3          name, address, company name

4.4          contact information such as email addresses

5 How Do We Use Your Data?

5.1          All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.

5.2          Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

5.3     Providing and managing your Account;

5.4     Providing and managing your access to Our Site;

5.5     Personalising and tailoring your experience on Our Site;

5.6     Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);

5.7     Replying to emails from you;

5.8     Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking the unsubscribe link at the bottom of any communications from us;

5.9  To enter and administer competitions.

5.10          With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

5.11         You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6 How and Where Do We Store Your Data?

6.1          Your data will only be stored in the UK.

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

6.2     Secured Email Marketing Software.

7 Do We Share Your Data?

7.1          In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

7.2          We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

7.3          We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. Data will only be shared and used within the bounds of the law.

7.4          In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

8 Your Right to Withhold Information

8.1       You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site, such as online purchases, you may be required to submit or allow for the collection of certain data.

8.2       You may restrict Our use of Cookies

9 How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at jessie@owenpine.co.uk

10 Our Use of Cookies

10.1       Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products andservices. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

10.2       By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for a personalised user experience.

10.3       All Cookies used by and on Our Site are used in accordance with current Cookie Law.

10.4       Before Cookies are placed on your computer or device, you will be shown a Cookie Consent Pop Up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you.

10.5       Our Site uses analytics services provided by Google Analytics and Google Search Console.

Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

10.6    It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

  • Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at jessie@owenpine.co.uk, by telephone 01959532787 or by post Owen Farm, Well Hill, Chelsfield, KENT BR6 7PW

Please ensure that your query is clear.